XOOM MONEY TRANSFER SERVICES REVIEW
The first money transfer service company that we reviewed is Xoom. I have heard a lot of good feedback from different customers from Xoom but like any money transfer company it has its pros and cons. Our aim is to provide you the information you need to make an wise decision on what money transfer company to chose when sending money abroad.
According to Xoom’s website: sending money abroad with them is easy. With the Xoom.com money transfer service, you can send money worldwide from any Internet-enabled computer to friends and family in more than 44 countries. You can have funds withdrawn directly from your U.S. bank account to fund the money transfer or pay using major credit cards.
Recipients will be able to pick up the money in cash, have the money directly deposited into their bank account, or delivered to their door. This groundbreaking new service according to Xoom provides cash deliveries in six hours or less to a recipient’s home in different countries like the Philippines seven days a week, at no additional cost. Super fast delivery is also provided to most other provinces Monday through Saturday.
According to Xoom, there is no extra charge for the rush door-to-door delivery service. With Xoom.com, customers can send up to $2,999 to the Philippines for only $4.99 when paying with a United States bank account for Peso payout.
Xoom Fees Compared to Western Union:
Western Union fees were published on its website as of July 30, 2010, and are for California residents; fees may vary for residents of other states. Fees shown are for our lowest priced cash pickup service compared to Western Union’s lowest priced cash pickup service.
*In addition to the transfer fee, Xoom may also generate revenue when it changes your dollars into a foreign currency.
According to the study released last June 18, 2010 by the Inter-American Dialogue (IAD) the premier U.S. center for analyzing remittance trends and services, measuring 16 money transfer indicators, ranked Xoom.com as the best company for sending money transfers to Latin America and the Caribbean, outperforming 38 other leading U.S.-based money transfer companies. Xoom.com also received the highest score for customer satisfaction.
Here’s How Xoom Works
Here are the simple steps to send money to family and friends abroad and to purchase goods from international merchants by using Xoom.
1. Simply enter your contact information, your recipient’s information and the amount you want to send.
– Xoom protects your personal information, and share it with our partners only for the purposes of completing your money transfer.
2. Select a delivery method.
– Your recipient can easily pick up the money, have it delivered, or have it deposited directly into their bank account. There are different delivery methods per country.
3. Select a payment method.
– To be able to fund your money transfer just enter your bank account, credit card, or PayPal information. Xoom uses state-of-the-art technology to keep your financial information secure.
4. Let your recipient know their money is on the way!
– Xoom will email you a receipt containing your unique Xoom Tracking Number. You can use this number to check the status of your money transfer at any time.
For Cash Pick-up in the Philippines:
Pick up money in just minutes at M. Lhuillier locations, including many that are open 24×7, SM Malls, Cebuana Lhuillier, Banco de Oro (BDO), many rural banks and Globe GCASH REMIT including Globe Telecom centers, Villarica and Tambunting Pawnshops.
For Bank Deposit:
Fast deposits to any bank account in the Philippines. Deposits in minutes to Philippine National Bank (PNB) and Banco de Oro (BDO). and deposits in just a few hours to Metrobank, and Bank of the Philippine Islands (BPI).
We have reviewed Xoom money transfer services and it is better than some of its competitors in terms of its rates and service. Now it is time for you to check it out and tell us if they stand true to what they say and do they deliver the right money transfer services that you deserve.
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I had sent money through xoom 3 times before this, without any issues. Now its has been more than 10days since the transfer, the money is not reached my recipient. I had called customer service more than 30times, everytime saying that the money has been deposited to my receiver’s account. They asked for a statement copy of the receiver’s account and I provided them. Even after this, they kept saying the same thing and I never got my money back. Now I dont know what to do and how to recover my money.
The worst thing is their customer service just cut the call, whenever they dont have answers. Stay away from this cheating company.